All Systems Operational

Website ? Operational
Zaps Operational
Instant Triggers ? Operational
Polling Triggers ? Operational
Searches & Writes ? Operational
Apps Operational
Developer Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Database Upgrade May 10, 2025 09:00-10:30 PDT

During this maintenance window, some users may experience delays with webhooks, and Zapier.com may return 502 (Bad Gateway) or 503 (Service Unavailable) errors. While we anticipate minimal disruption, downtime could last up to 30 minutes.
Posted on Apr 10, 2025 - 08:01 PDT
System Metrics Month Week Day
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May 8, 2025
Slack triggers experiencing significant delays or missing triggers
Resolved - Earlier today starting at 13:22 UTC ,users may have encountered slowdowns with their Slack triggers. The delays were approximately 10-20 minutes, which may have deferred some processes.

Fortunately, this issue has now been resolved as of 17:34 UTC by our dedicated team.

As a result, users should no longer experience any of the aforementioned delays.

Importantly, there was no data loss observed during this incident.

For any further issues, we kindly ask that you contact our support team at https://zapier.com/app/get-help

We deeply appreciate your patience during this time and apologize for any inconvenience you might have experienced.
May 8, 11:39 PDT
Identified - We are currently investigating an issue where some users are experiencing delays of 10-20 minutes or missing Slack triggers, causing some Zaps not to execute.
We are working diligently to resolve this issue and restore normal function. We will keep you updated on our progress as we have more information. If you need further assistance, please reach out to our support team at: https://zapier.com/app/get-help.
Many thanks for your patience!
May 8, 06:45 PDT
May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025
Password Reset Emails Not Being Sent
Resolved - This is now resolved.

You should be able to receive those emails from Zapier going forward. Also, we are currently going through and reprocessing emails that we not able to get send out during that issue, we can ensure you get that information.

Thanks again for your patience, and if you are still running into issues with email deliverability, please reach out to Zapier Support: https://zapier.com/app/get-help
May 5, 15:26 PDT
Monitoring - We have identified that this issue has affected more than just password reset emails, and is currently affecting multiple transactional email. This includes email address confirmation emails as well.

In addition, we have also implemented a fix to get these emails starting to send back out, and are monitoring the results.

Thanks again for your patience, and we'll provide any update here as soon as we can.
May 5, 13:53 PDT
Identified - We've identified an issue where password reset emails are not being sent to users attempting to reset their passwords. Our team is currently working on a fix to resolve this problem as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience as we work to get this resolved. We will provide another update once the issue is fixed.
May 5, 13:16 PDT
May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025
Issue with Gmail triggers involving attachments
Resolved - Today, May 1st, 2025 from 8:41AM CST to 11:44AM CST, some Zaps using Gmail triggers involving attachments encountered the following error: Error while hydrating data from Gmail: Cannot destructure property 'individualAttachments' of '(intermediate value)' as it is null. The error surfaced when we tried to process emails that did not include attachments.

We are pleased to inform you that the issue has been resolved, and any triggered Zaps after 11:44AM CST will be processed normally. All affected customers will be notified via email with guidance and next steps.

Thank you for your patience while we worked to resolve this! If you have any questions, please reach out at: zapier.com/get-help.
May 1, 12:12 PDT
Monitoring - Users might have encountered the error “Cannot destructure property 'individualAttachments' of '(intermediate value)'” for Zaps using Gmail triggers involving attachments.

The issue is resolved as our team has implemented a fix. Any Zaps triggering from now on (5pm UTC) should be processed correctly.

Many thanks for your patience! We will continue to update this page as we gather more information.
May 1, 10:08 PDT
Investigating - We are currently investigating reports of issues with Gmail Triggers that include attachments, this behaviour was first identified at around 4:00pm UTC.
An example trigger error is "Cannot destructure property 'individualAttachments' of '(intermediate value)' as it is null'.
Our team is currently investigating this and we will update our status page when we have more information.
May 1, 09:25 PDT
Apr 30, 2025

No incidents reported.

Apr 29, 2025

No incidents reported.

Apr 28, 2025

No incidents reported.

Apr 27, 2025

No incidents reported.

Apr 26, 2025

No incidents reported.

Apr 25, 2025

No incidents reported.

Apr 24, 2025
Some users are unable to publish Zap drafts with the error: "Failed to publish new version"
Resolved - The issue has been Resolved -- all Zaps and Zap drafts should now be able to publish without error or delay.

Starting April 11th, some users reported errors when trying to publish Zap drafts. This error message would surface as:

"Failed to publish new version. Zapier timed out while saving this version. Please try again."

We've resolved the issues with publishing options and will further address version needs to avoid similar incidents in the future.

If you run into any trouble accessing Zapier.com, please reach out to our Support Team:
https://zapier.com/app/get-help

We appreciate your patience during this incident and apologies for any inconvenience this might have caused.
Apr 24, 11:07 PDT
Identified - We have identified an issue beginning on April 11, 2025, which is causing some users to be unable to publish their Zap drafts. This issue is unrelated to the configuration of the Zaps.

The error message being displayed when attempting to publish a draft is: "Failed to publish new version. Zapier timed out while saving this version. Please try again."

We appreciate your patience as we work towards a resolution. If you are encountering this issue and need further assistance, please don't hesitate to reach out to our support team at https://zapier.com/app/get-help. We will provide updates on this incident as soon as we have more information.
Apr 24, 07:44 PDT
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